Ben & Jerry's showcases its commitment to activism alongside its delicious ice cream.
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Ben & Jerry’s is maintaining its commitment to activism despite pressure from parent company Unilever. Recent consumer trends showcase the importance of brand integrity and purpose, especially among younger generations. As Unilever plans to spin off the brand, its independent social mission will face new challenges. With impressive sales figures and a growing follower base, Ben & Jerry’s activism has positioned it as a leader in the ice cream market.
In the world of ice cream, one company is making headlines not just for its rich, creamy flavors but also for its bold stance on social issues. Ben & Jerry’s is keeping its activist streak alive, even as it faces unexpected pressure from its parent company, Unilever. This ongoing saga highlights just how much modern consumers are paying attention to social and political issues when deciding where to spend their hard-earned money.
A recent report from communications firm Edelman shows that a whopping 64% of global consumers find it important to know where their favorite brands stand on social and political issues. And it doesn’t stop there! About two-thirds of consumers believe that businesses should actively engage with these matters. Millennials, in particular, are leading the charge, with an astonishing 90% willing to switch brands for causes they find important.
These statistics make it clear: consumers are no longer just looking for quality products—they’re also after brands that stand for something. They want brand purpose and socially responsible marketing, which is where companies like Ben & Jerry’s excel.
Some brands have shown that taking a political stand may pay off. Nike’s partnership with Colin Kaepernick is a prime example, resulting in a staggering $6 billion growth in value despite the initial backlash. Other companies like Airbnb and Budweiser have aired ads that subtly opposed controversial policies without being too explicit. However, the road of political marketing can be a bumpy one. Remember the misstep by Pepsi featuring Kendall Jenner? It serves as a cautionary tale of what can go wrong when a brand misses the mark.
Despite facing internal pushback from Unilever, Ben & Jerry’s is not backing down from its commitment to activism. Reports indicate that Unilever may have removed the company’s CEO due to his dedication to social missions and has tried to limit the brand’s political discourse. But Ben & Jerry’s is standing firm, continuing to sponsor impactful events like the People’s March and sharing its political messages on social media.
The brand’s fearless activism has gained it approximately 4 million new followers on various social platforms, and around 25,000 people subscribed to their email list following their involvement in the People’s March. Their internal research shows that consumers familiar with their social mission are 30% more likely to name it their favorite ice cream brand!
It’s also worth noting that many consumers are changing their shopping preferences based on ethical standpoints. Research reveals that 40% of U.S. consumers have altered their habits due to moral considerations, with around 24% of them refusing to shop at stores based on their political leanings.
Looking ahead, Unilever has plans to spin off Ben & Jerry’s and its other ice cream brands in 2025 as part of a major restructuring effort. However, this raises concerns for Ben & Jerry’s loyal fans who fear that this transition could put the brand’s independent board and social mission at risk. In an impressive demonstration of resilience, Ben & Jerry’s reported $951 million in sales in 2023, securing its status as a frontrunner in the ice cream market.
In these times, where consumers are looking for deeper affiliations with the brands they cherish, Ben & Jerry’s remains a shining example of how to blend business with activism. It’s clear that this playful ice cream maker has a serious commitment to societal change, even in the face of adversity. As the world watches, one thing is for certain: Ben & Jerry’s won’t go quiet any time soon.
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